Frequently Asked Questions (FAQ)
1. Where is Pito Guest House located?
Pito Guest House is located in Elmina, Central Region, Ghana, close to major attractions such as Elmina Castle and the coastline.
2. What are your check-in and check-out times?
- Check-in: From 2:00 PM
-
Check-out: By 11:00 AM
Early check-in or late check-out may be available upon request.
3. How can I make a booking?
You can book your stay through our website, by phone, or via email. Your booking is confirmed once payment or a deposit is received.
4. What payment methods do you accept?
We accept:
- Cash
- Mobile Money
- Bank Transfer
- Credit/Debit Cards
5. Do you offer free Wi-Fi?
Yes, we provide free Wi-Fi throughout the guest house for all our guests.
6. Is breakfast included in the room rate?
Yes, breakfast is included with most room bookings unless otherwise stated.
7. Do you have a restaurant on-site?
Yes, we have an on-site restaurant serving both local Ghanaian and international dishes.
8. Is there parking available?
Yes, we offer free parking for guests staying at Pito Guest House.
9. Do you have a swimming pool?
Yes, guests can enjoy access to our outdoor swimming pool.
10. What is your cancellation policy?
Guests can cancel their booking within the allowed period (typically 48–72 hours before arrival) for a full refund. Please refer to our Refund & Cancellation Policy for full details.
11. Is Pito Guest House family-friendly?
Yes, we welcome families. However, children under 18 must be accompanied by an adult.
12. Are pets allowed?
Pets are not allowed unless special arrangements have been made in advance.
13. Is smoking allowed?
Smoking is only permitted in designated areas within the property.
14. How far is Pito Guest House from Elmina Castle?
We are located just a short distance from Elmina Castle, making it easy for guests to explore this historic landmark.
15. Can you arrange transportation or tours?
Yes, we can assist with local transportation and tour arrangements upon request.
16. What should I do if I need help during my stay?
Our staff is available to assist you at any time. You can contact the front desk for immediate support.
17. How can I contact Pito Guest House?
· Phone: (+233)502 822 987 / (+233)502 822 981
· Email: info@pitoguesthousegh.com, support@pitoguesthousegh.com
· Address: XX92 Avocado Street, Elmina, Ghana.